The doctors and staff at Clarence Medical Centre are proud to offer the highest standard of patient-centred healthcare. We run clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
GOOD CQC RATING:
We have been awarded a 'GOOD' CQC result in all 5 categories of being: SAFE, EFFECTIVE, CARING, RESPONSIVE & WELL-LED.
General Practice Hub Appointments & Opening Times
Extended access to GP services continue to operate for people who find it difficult to take time off work or have other commitments during daytime hours. People living in Windsor, Ascot and Maidenhead, can access additional appointments outside of normal practice hours, including some at weekends. People must be registered with a GP surgery locally in order to access such services. These appointments are available through their own GP practices and the service is bookable in advance only.
The appointments are for routine general practice issues and not for emergency care. Patients will be given the location of their appointment at the time of making a booking.
Click HERE for further information and times
The surgery will be closed for staff training on the dates shown below. Doors will close at 12.30 p.m. and will re-open the following morning at 8.25 a.m.
- Wednesday, 21st November 2018
- Tuesday, 11th December 2018
- Tuesday, 22nd January 2019
- Thursday, 21st February 2019
- Thursday, 21st March 2019
During these closures, please phone the surgery number on 01753 865773 and you will automatically be re-directed to the Out of Hours Service who will deal with your call.
3. REPEAT PRESCRIPTION ORDERING & ONLINE ACCESS
Ordering your repeat medication is quick and easy using an online Patient Access account. If you have not already registered, forms can be collected from Reception. You will also need to bring along in person two documents to verify your identity, one of which must be photo ID.
The documents will be checked for consistency and the applicant compared to the image on the photo ID and true likeness verified.
Acceptable documents are:
- Photo ID: either a current passport or photo card driving licence (ONE OF THESE DOCUMENTS)
- Bank Statement: a bank statement which MUST be dated within the last 3 months (for proof of address) - THIS IS REQUIRED
- NB: utility bills cannot be accepted
By registering for this online access, you will also be able to book appointments onine.
IT / ELECTRONIC PATIENT RECORDS
Contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a Statement of Intent in relation to the following IT developments:
- Referral Management
- Electronic Appointment Booking
- Online booking of repeat prescriptions
- Summary Care Records
- GP2GP transfers
- Patient access to records
Click here to see how Clarence Medical Centre are doing.
GP EARNINGS DECLARATION
NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading as it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
The average earnings for GPs working in Clarence Medical Centre in the last financial year was £70,648.00 before tax and national insurance. This is for 3 x full time GPs, 4 x part-time GPs and 3 x part-time locum GPs who worked in the practice for more than six months.
Did you know you can now have your say to help improve more services across the NHS?
The NHS Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It's already in use in many parts of the NHS and expanding to more. You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. Forms available at Reception or complete online by clicking here
Find out more at www.nhs.uk/friendsandfamily
We would like your feedback on the service we provide. Please visit the NHS Choices website to provide your feedback so that we can continue to improve our service to you.
There are car parking facilities available for patients. We would like to remind everyone that these facilities are only to be used by patients when attending at the surgery
(Site updated 11/12/2018)