Clarence Medical Centre
The doctors and staff at Clarence Medical Centre are proud to offer the highest standard of patient-centred healthcare. We run clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
GOOD CQC RATING:
We have been awarded a 'GOOD' CQC result in all 5 categories of being: SAFE, EFFECTIVE, CARING, RESPONSIVE & WELL-LED.
Please see the full report HERE
The surgery will be closed for staff training on the dates shown below. Doors will close at 12.30 p.m. and will re-open the following morning at 8.25 a.m.
- Tuesday, 31st October 2017
- Tuesday, 21st November 2017
- Tuesday, 19th December 2017
- Thursday, 25th January 2018
- Thursday, 22nd February 2018
- Tuesday, 20th March 2018
During these closures, please phone the surgery number on 01753 865773 and you will automatically be re-directed to the Out of Hours Service who will deal with your call.
1. BABY CLINICS
Please note that with effect from week commencing Monday, 11th September 2017 our Baby Clinic will be changing from Monday afternoons to Tuesday mornings 10.15 a.m. to 12.00 p.m. Therefore, the baby clinic that week will be on Tuesday, 12th September.
2. IMPORTANT NOTICE REGARDING TRAVEL VACCINES
Please be aware that there is an ongoing global shortage of the Hepatitis A vaccine. Consequently, we are having some supply issues, so please bear this in mind when you are booking your holiday abroad. Visit either of the following websites for further guidance:
3. REPEAT PRESCRIPTION ORDERING & ONLINE ACCESS
We have ceased use of the repeat prescription request system on our surgery website for ordering your repeat prescriptions. We are therefore asking all patients using this system to register for an online Patient Access account, if you have not already done so.
If you have not already registered, forms can be collected from Reception. You will also need to bring along in person two documents to verify your identity, one of which must be photo ID.
The documents should be checked for consistency and the applicant compared to the image on the photo ID and true likeness verified.
Acceptable documents are:
- Photo ID: either a current passport or photo card driving licence (ONE OF THESE DOCUMENTS)
- Bank Statement: a bank statement which MUST be dated within the last 3 months (for proof of address) - THIS IS REQUIRED
- NB: utility bills cannot be accepted
By registering for this online access, you will also be able to book appointments onine.
IT / ELECTRONIC PATIENT RECORDS
New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a Statement of Intent in relation to the following IT developments:
- Referral Management
- Electronic Appointment Booking
- Online booking of repeat prescriptions
- Summary Care Records
- GP2GP transfers
- Patient access to records
Click here to see how Clarence Medical Centre are doing.
GP EARNINGS DECLARATION
NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading as it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
The average earnings for GPs working in Clarence Medical Centre in the last financial year was £70,648.00 before tax and national insurance. This is for 3 x full time GPs, 4 x part-time GPs and 3 x part-time locum GPs who worked in the practice for more than six months.
Did you know you can now have your say to help improve more services across the NHS?
The NHS Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It's already in use in many parts of the NHS and expanding to more. You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. Forms available at Reception or complete online by clicking here
Find out more at www.nhs.uk/friendsandfamily
We would like your feedback on the service we provide. Please visit the NHS Choices website to provide your feedback so that we can continue to improve our service to you.
There are car parking facilities available for patients. We would like to remind everyone that these facilities are only to be used by patients when attending at the surgery
(Site updated 03/10/2017)