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Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use EMIS Patient Access, you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp


The doctors and staff at Clarence Medical Centre are proud to offer the highest standard of patient-centred healthcare. We run clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.  In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

For more urgent matters, when you call, you will now be asked for summary of your medical problem to allow our GPs to allocate you into the most appropriate appointment.

Please note that we are unable to give out results of tests or investigations ordered by clinicians other than our own.

PLEASE CLICK HERE TO TAKE OUR PATIENT SURVEY

GOOD CQC RATING:

We have been awarded a 'GOOD' CQC result in all 5 categories of being: SAFE, EFFECTIVE, CARING, RESPONSIVE & WELL-LED.


General Practice Hub Appointments & Opening Times

Extended access to GP services continue to operate for people who find it difficult to take time off work or have other commitments during daytime hours.  People living in Windsor, Ascot and Maidenhead, can access additional appointments outside of normal practice hours, including some at weekends. People must be registered with a GP surgery locally in order to access such services. These appointments are available through their own GP practices and the service is bookable in advance only.

The appointments are for routine general practice issues and not for emergency care. Patients will be given the location of their appointment at the time of making a booking.

Click HERE for further information and times


SURGERY CLOSURES
The surgery will be closed for staff training on the dates shown below.  Doors will close at 12.30 p.m. and will re-open the following morning at 8.25 a.m.

  • Thursday, 21st November 2019
  • Wednesday, 4th December 2019
  • Wednesday, 8th January 2020
  • Wednesday, 12th February 2020
  • Thursday, 26th March 2020

During these closures, please phone the surgery number on 01753 865773 and you will automatically be re-directed to the Out of Hours Service who will deal with your call.



REPEAT PRESCRIPTION ORDERING & ONLINE ACCESS

Ordering your repeat medication is quick and easy using The NHS App.  If you have not already registered with the NHS appt, you can download the app and self-verify.


IT / ELECTRONIC PATIENT RECORDS
Contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a Statement of Intent in relation to the following IT developments:

  1. Referral Management
  2. Electronic Appointment Booking
  3. Online booking of repeat prescriptions
  4. Summary Care Records
  5. GP2GP transfers
  6. Patient access to records

  Click here to see how Clarence Medical Centre are doing.


GP EARNINGS DECLARATION
NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below.  However, it should be noted that the prescribed method for calculating earnings is potentially misleading as it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

The average earnings for GPs working in Clarence Medical Centre in the last financial year was £70,648.00 before tax and national insurance.  This is for 3 x full time GPs, 4 x part-time GPs and 3 x part-time locum GPs who worked in the practice for more than six months.


Did you know you can now have your say to help improve more services across the NHS?
The NHS Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience.  It's already in use in many parts of the NHS and expanding to more.  You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account.  Forms available at Reception or complete online by clicking here

Find out more at www.nhs.uk/friendsandfamily


We would like your feedback on the service we provide.  Please visit the NHS Choices website to provide your feedback so that we can continue to improve our service to you.


Car Parking
There are car parking facilities available for patients. We would like to remind everyone that these facilities are only to be used by patients when attending at the surgery

(Site updated 18/11/2019)
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